We all know how important usability and user experience is these days. More importantly, in the current era of Web2.0 and Rich Internet Applications, Usability and User eXperience (popularly known as UX) is a necessity and is fast becoming a non-functional requirement, if I dare to say. Think about the iPhone or the iPod. The latest HTC Mobiles. Touch enabled devices. Microsoft Surface. They all have one important goal. Deliver high quality user experience while getting the job done, fast and easy.
In this article, the author suggests that designers and architects should consider using creativity, in addition to methods and patterns, to build a truly useful system. More importantly, this article sketches the business value of the idea and what the business gets by adopting good design practices.
Read the complete article here: http://blogs.msdn.com/nickmalik/archive/2008/11/03/the-business-value-of-elegant-design.aspx
How do you apply usability traits in the applications you design for your customer?