A very insightful article about why ‘Empathy’ is the most important personality trait of an Enterprise Architect.
To quote the author, “Empathy is the single most powerful, most important, and most useful personality trait that an Enterprise Architect can have, bar none“. He goes on to say that the job of an EA is all about change – to make changes within corporations and enterprises that help their business strategy. As people are resistant to change, the author from his experience, concludes that the only effective way to motivate people to change is to connect with them emotionally and articulates this with a metaphor.
You need to see the other’s world by putting yourselves into their shoes before they see your new world.